Feature Interview (13:00) – Dr. Greg Burke, Chief Patient Experience Officer at Geisinger Medical Center and Co-Chairman of the Catholic Medical Association’s Ethics Committee, talks about why his hospital became the first in the country to offer refunds for unsatisfactory patient care.

Also in this episode:

Preventive Medicine Tip (00:55) – Why healthy people should get the flu vaccine for the sake of others

Women’s Health Tip (7:00) – VBAC (Vaginal Birth After Cesarian)

Medical Trivia (Answer at 42:00) – In 1848 there was a Hungarian obstetrician named Ignaz Semmelweis who worked in Vienna, Austria where women were afraid of dying after birth from an infection called “Child Bed Fever.” In one of the wards, the death rate was about 20% and in the other, it was only 6%. The higher rate included medical students, the lower had only midwives, so Dr. Semmelweis had everyone start washing their hands with lye. In response to his discovery, what did his colleagues do?
A) Nominate him for the first Nobel Prize in Medicine
B) Made him chief of Obstetrics in Vienna at only 29
C) Ridicule him for suggesting upper-class physicians had dirty hands
D) Institute handwashing between patients, ushering in the era of antiseptic care in medicine

Listener Questions (43:30) – In a previous show, your guest talked about weight loss myths and promoted a low-carb, high-fat diet. Is that really the only healthy way of eating? Is it healthy for everyone?

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